Diagramming 101
Articulate business processes with BPMN, model data with ERDs, and build system architecture diagrams. Turn every process into a dashboard story.
COURSE NOTES
Course Overview
This course teaches you to visually document operational systems using three core tools: BPMN for business processes, ERDs for data models, and system diagrams for integration architecture. The goal: every process diagram maps directly to a dashboard that tells the story of whether that process is working.
Key Principle
CURRICULUM
Why Diagrams Matter
Diagram Types Overview
Shape Language & Conventions
BPMN Foundations
Swimlanes and Cross-Team Handoffs
Mapping Your Renewal Process
ERD Fundamentals
Mapping CRM Data Models
Integration Data Flows
Simple System Architecture Diagrams
Documentation Standards and Maintenance
Choosing the Right Tool
Collaborative Diagramming
Documentation Standards
RESOURCES
| TITLE | DESCRIPTION | Link |
|---|---|---|
| BPMN 2.0 Reference | Official BPMN specification. | Open BPMN 2.0 Reference in new tab |
| draw.io (diagrams.net) | Free open-source diagramming tool. | Open draw.io (diagrams.net) in new tab |
| Lucidchart BPMN Templates | Free BPMN templates and shapes. | Open Lucidchart BPMN Templates in new tab |
Included with Membership