Average Contract Value (ACV)

The annualised value of a contract, averaged across a set of deals. The standard unit for comparing new business.

Annualised, which is the point

ACV normalises across contract lengths so a three-year deal does not appear three times larger than an equivalent annual one. Without annualisation, mixing term lengths makes averages meaningless.

Segment it

A blended ACV across self-serve and enterprise describes neither. Report by segment or the number will be used to plan capacity that cannot work.

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