Top of Funnel (TOFU)

The awareness stage, where a prospect becomes aware of a problem or a category rather than a product.

What belongs here

Material addressing the problem, not the product. A prospect at this stage is not comparing vendors; they are working out whether the thing they are experiencing has a name and whether anyone has solved it.

The commonest mistake

Measuring top-of-funnel material on conversion to demo. It is instrumented for a job it is not doing, then cut for underperforming at it.

RELATED TERMS

Learn how to apply this: RevOps 101: Revenue Operations Foundations

Definitions are the vocabulary. The courses are where you learn to operate it, with the interactive audit tools.

See the course