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Responsibility Map template

Map core responsibilities, KPI ownership, and approval authority per person.

Download Responsibility Map as Excel or CSV, free.

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Worked example

6 filled rows showing the level of detail that makes this inventory useful — from one fictional mid-market B2B SaaS company, so the examples across the library describe a single coherent operation. The download keeps these on a separate sheet, so the one you fill in starts empty.

PersonCore ResponsibilityRevenue Impact AreaKPI OwnershipTool OwnershipProcess Ownership
R. OkaforCRM architecture and automationOpsAutomation uptime, data completenessHubSpot admin, WorkatoLead routing, closed-won handoff
J. BellDemand generation and contentLead GenMQL volume, cost per MQLGoogle Ads, CMSMQL definition and scoring
D. WhyteNew business salesClosingBookings, win rateOutreachQuote approval
S. IdrisCustomer success and renewalsRetentionGRR, time to valueZendeskOnboarding, renewal forecast
M. AlvarezAnalytics and reportingReportingReport accuracy, refresh reliabilityLooker StudioMetric definitions
K. SunPartnershipsPipelinePartner-sourced pipelinePRMReferral registration

What's in it — 6 columns

The full schema is below, so you can see exactly what you're getting before you download it — or rebuild it by hand if you'd rather.

ColumnInputAllowed values / hint
PersonTextName
Core ResponsibilityTextWhat do they own?
Revenue Impact AreaChoose oneLead Gen · Pipeline · Closing · Retention · Expansion · Ops · Reporting · Enablement
KPI OwnershipTexte.g. MQL volume
Tool OwnershipTexte.g. HubSpot admin
Process OwnershipTexte.g. Lead routing

LEARN HOW TO FILL IT IN

This schema comes from Responsibility Mapping in RevOps Audit, where the same table is an interactive tool that saves your work and exports into the full audit workbook.

See the course

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